“FLORAL ALLURE FLOWERS & GIFTS L.L.C” maintains the http://www.floralallure.me/ Website (“Site”) and the United Arab of Emirates is our country of domicile and stipulate that the governing law is the local law. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in U.A.E.

• Refunds will be done only through the Original Mode of Payment
• Cardholder must retain a copy of transaction records and Merchant policies and rules
• User is responsible for maintaining the confidentiality of his account
• Visa or MasterCard debit and credit cards in AED will be accepted for payment
• We will not trade with or provide any services to OFAC (Office of Foreign Assets Control) and sanctioned countries in accordance with the law of UAE.
• Customers using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.

Floral Allure can only guarantee refunds if the order is cancelled within 24 hours. Refund will be made to the payment gateway used by the customer to carry out the order. It might take up to 45 days for the refund to process.